Our refund policy for our online store is as follows:
- We do not accept returns on any food items purchased through our website.
- If you receive a damaged or expired item, please contact us immediately and we will investigate the issue.
- If you are not satisfied with the quality of the food item, please contact us within 24 hours of receiving your order and we will do our best to resolve the issue.
- If you have any issues with your order, please contact us at info@naturzo.com and we will do our best to resolve the issue.
- We reserve the right to refuse refunds or exchanges if we deem them to be fraudulent or if the item has been used or consumed.
- Refunds will only be issued to the original payment method used at the time of purchase.
- We will process refunds within 7 business days of receiving your request.
- Shipping and handling fees are non-refundable.
- All refund requests are subject to our discretion and we reserve the right to deny any requests that do not meet our refund policy criteria.
- By placing an order with our online food store, you agree to these refund policy terms and conditions.
Thank you for choosing our online food store. We strive to provide our customers with high-quality food products and excellent customer service. If you have any further questions or concerns, please do not hesitate to contact us.
